Terms & Conditions
(1) Minimum spend
We require a minimum spend of $100 for free delivery in Sydney CBD.
(2) Delivery charges
Orders below $100 will incur a $10 delivery fee if in Sydney CBD, 2000. Further delivery costs apply outside this area.
(3) Account login
To login, click the ‘Hi guest’ button on the middle left-hand side of the page, and login via your Facebook account. You will be able to see you current and past orders and delivery details.
(4) Guest login
You can choose to login as a guest by going directly to check out and choosing ‘continue as guest’.
(5) Tax invoice
A tax invoice will be emailed to you after the completion of your order online.
(6) Track my order
For online orders, once your order has been processed you will receive an email confirming details of your order. Alternatively, you can login into your account to see the order history, call our office between 9.00am to 6.00pm from Monday to Friday on (02) 9251 1945 or email on firstname.lastname@example.org.
(7) Order changes
Should your anticipated numbers reduce, Bar Pho reserves the right to apply the minimum as outlined in the menu. Confirmation of any changes in numbers must be received in writing with sufficient notice to allow production to accommodate that change without wastage costs.
All numbers confirmed 48 hours prior to the catering event day will be regarded as the minimum number for catering and charging purposes. After this date increases can be accepted but no decreases.
(8) Deposit, refund and cancellation of your order
Online orders require 100% prepayment. Should catering be cancelled, the following conditions apply:
For orders under $500, cancellations must be made no later than 3:00pm the day before the event date is required to receive a full refund of deposits.
For orders over $500, cancellations must be made no later than 48 hours before the event date is required to receive a full refund of deposits.
Cancellations received after the above times you will receive a 50% refund of the original purchase order.
(9) Payment options
• Credit cards: MasterCard, Visa, Diners, AMEX
• Bank transfer made to: Bar Pho Pty Ltd trading as Bar Pho Caters CBA BSB: 062 014 ACC: 1104 1903 A Copy of the receipt must be sent to confirm payment if payment is made via EFT.
We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
(1) What information do we collect?
We may collect, store and use the following kinds of personal data:
information about your computer and your visits to and use of this website (including geographical location, browser type, referral source, length of visit and number of page views);
information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including name, company and email address);
any other information that you choose to send to us;
A cookie consists of information sent by a web server to a web browser and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use “session” cookies on the website. We will use the session cookies to:
anonymously keep track of your browser whilst you navigate the website;
session cookies will be deleted from your computer when you close your browser.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites.
(3) Using your personal information
We may use your personal information to:
administer the website;
improve your browsing experience by personalising the website;
enable your use of the services available on the website;
send you general (non-marketing) commercial communications;
send you email notifications which you have specifically requested;
send to you marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
deal with enquiries and complaints made by or about you relating to the website;
Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.
We will not provide your personal information to any third parties for the purpose of direct marketing.
In addition, we may disclose information about you:
to the extent that we are required to do so by law;
in connection with any legal proceedings or prospective legal proceedings;
in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(5) International data transfers
We may disclose your personal information that we hold to organisations located outside Australia in countries that do not have the same or substantially similar privacy laws. We will take reasonable steps to ensure that these overseas organisations do not breach the Australian Privacy Principles.
In addition, information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world.
You expressly agree to such transfers of personal information.
(6) Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure systems.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
(7) Policy amendments
(8) Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee.
You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)
(9) Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
(10) Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
(2) Licence to use website
Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.
You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
You must not:
republish material from this website (including republication on another website);
sell, rent or sub-license material from the website;
show any material from the website in public;
reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;
edit or otherwise modify any material on the website; or
redistribute material from this website except for content specifically and expressly made available for redistribution (such as our newsletter).
Where content is specifically made available for redistribution, it may only be redistributed within your organisation.
(3) Acceptable use
You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.
You must not use our website to transmit or send unsolicited commercial communications.
You must not use our website for any purposes related to marketing without our express written consent.
(4) User-generated content
In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to our website, for whatever purpose.
You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to us the right to sub-license these rights, and the right to bring an action for infringement of these rights.
Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law). You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaints.
We reserve the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website.
(5) No warranties
Whilst we endeavour to ensure that the information on this website (excluding user content) is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.
(6) Our liability to you
We agree that your use of our website is subject to any non-excludable rights you have under the Australian Consumer Law, including any applicable Consumer Guarantees. Any liability we might otherwise have to you in connection with your use of our website is expressly excluded.
Where we are not permitted to exclude our liability for any loss or damage in connection with our breach of a Consumer Guarantee, but are permitted to limit our liability for such breach, then, unless you are able to establish that it is not fair and reasonable for us to do so, we limit that liability to resupply of the applicable services or information.
(7) Breaches of these terms and conditions
Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.
We may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of our website from the date of the publication of the revised terms and conditions on our website. Please check this page regularly to ensure you are familiar with the current version.
We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.
You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.
If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
(11) Exclusion of third party rights
These terms and conditions are for the benefit of you and us and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms and conditions is not subject to the consent of any third party.
(12) Entire agreement
(13) Law and jurisdiction
These terms and conditions will be governed by and construed in accordance with Australian law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.
(14) Our details
The full name of our company is Bar Pho Pty Ltd. Our restaurant address is Shop 4/Level 3, 1 O’Connell Street Sydney, NSW 2000. You can contact us by email at email@example.com.