FAQs

Who is Bar Pho?
We are a Sydney-based restaurant making fresh, authentic Vietnamese food from locally sourced ingredients. Full of flavour and free from MSG and preservatives.
How does it work?
It’s simple really. You select from our Bar Pho Catering range and place your order before 3pm for next business day delivery.
Is there a minimum spend?
Yes, we require a minimum spend $90 and provide free delivery.
How much notice do you need?
Orders need to be placed before 3pm for next business day delivery. 
How is the food served?
All our food comes conveniently packaged in boxes designed to keep ingredients fresh. 
How do you serve the pho?
The pho catering comes in one box is packed full of fresh base ingredients in cups and the thermos contains our 18-hour master pho broth. When you’re ready to eat pour the master stock  over the fresh ingredients.
How do you prepare the salad?
The salad meals are packed full with the fresh salad ingredients and are ready to eat.
How long will the food keep?
We make all our food fresh the day it’s delivered and recommend that you consume within 3 hours of delivery.
Does the food need heating?
No all items are precooked before packaging there is no heating required.
Do you provide for dietary requirements / special requests?

We sure do. We have gluten-friendly, vegetarian and vegan items, plus dairy-free and refined sugar-free. You can outline any special requests under each item when you order.


All dietary specific items are plated separately and labelled accordingly. For other allergy requirements, please contact our team and we’ll do our best to accommodate you.

Do you supply drinks?
We do. We have a delicious range of chilled juices and soft drinks that will go great with your order.
Can I pick up my order instead?
Of course. You can collect your order from our restaurant in the Wintergarden Foodcourt at 1 O’Connell St, Sydney.  
How do I make sure Bar Pho has received my order?
Once you order online you’ll receive an email confirming all the details. If you’ve signed up for an account with us, you can also log on and view your order history.
 
Or you can call our team on 0405 031 600 or send us an email
What time will my order arrive?
We aim to deliver your order at the requested time. We allow for any last minute delays but should anything unexpected occur we’ll let you know right away.
How do I get a tax invoice?
A tax invoice will be emailed to you once your order has been placed.
Can I log in as guest?
No problem. You can log in as guest by simply going to check out and press 'continue as guest'.
How do I log into my account?
Click the "Hi Guest' button on the left-hand side of the page, and login via your facebook account. You will be able to see your current, past orders and delivery details.
What payment options do you offer?
Most credit cards are accepted when you order online. For any other payment method, please contact us directly.